Saturday, August 30, 2008 8:20 AM♥
2nd day of ITP
I have learnt a lot today. So much to know and the information was quite overwhelming.
My in-charge will be on leave in September for about 1 week
and I was told to take over her job.
Thus, she was teaching me as much as possible within these few days.
Her job is not easy.
She is the overall in charge for the team and has to do all the administration and auditing.
For today, I have learnt the Centurion card activation process and the application process.
Both are major process that I need to know and will be doing it everyday.
Each process consists of numerous steps and they are quite tedious and confusing.
Besides, they use many acronyms which I have to understand and get use to it.
They use mainly excel and
I have to recall what I have learnt in BCA (excel) to do my work smoothly.
I have jotted down all the steps when she went through the process with me.
After which, she required me to come up with a mapping using powerpoint.
